Last updated: 1 April 2025
At Vastu Home Decor, we believe in full transparency. These policies have been written in plain language — no legal jargon — so you always know exactly where you stand.
We collect your name, email address, phone number and delivery address when you place an order or submit an enquiry. We also collect browsing data (pages visited, time on site) via cookies to improve your experience. We never collect payment card details — all transactions are processed by our secure payment partners (Razorpay/Stripe).
Your personal information is used solely to: (1) process and deliver your orders, (2) send transactional emails (order confirmation, shipping updates), (3) respond to your enquiries, and (4) send marketing emails if you have opted in. We never sell, rent or share your personal data with third parties for marketing purposes.
We use essential cookies to operate the site (session management, cart) and optional analytics cookies (Google Analytics) to understand how visitors use our site. You can opt out of analytics cookies at any time by adjusting your browser settings. We do not use advertising or tracking cookies.
Your data is stored on encrypted servers located within India. We retain order data for 7 years as required by Indian tax law. Enquiry data is retained for 2 years. You may request deletion of your personal data (outside of legally required retention) at any time by emailing hello@vastuhomedecore.in.
Under India's Digital Personal Data Protection Act 2023, you have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data (where legally permissible), and withdraw consent for marketing communications at any time. To exercise any of these rights, email hello@vastuhomedecore.in.
We use Razorpay for payment processing, Shiprocket for logistics tracking, and Google Analytics for site analytics. Each of these services operates under its own privacy policy. We recommend reviewing their policies if you have specific concerns.
For any privacy-related questions, contact our Data Protection Officer at: hello@vastuhomedecore.in or write to: Vastu Home Decor, 12 Design District, Lado Sarai, New Delhi 110 030.